Henry Raymond

Fairfax News => Current News & Events => Topic started by: Henry on January 11, 2011, 11:19:09 PM

Title: A Note From My Website Provider Sent To Me Tonight
Post by: Henry on January 11, 2011, 11:19:09 PM
From: core.desk@hostdime.com
Date: Tue, 11 Jan 2011 22:48:49 -0500


Good Evening,


As part of our commitment to provide quality web hosting services, network maintenance has been scheduled at our datacenter (DC2) in Orlando, Fl. Please read the details carefully.


Scheduled Date and Time:
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Thursday, January 13, 2011, 2 AM ­ 4AM EST


Maintenance Type:
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Our admins will be updating the IOS on the distribution switch. This will fix an issue that has been causing intermittent issues with some clients noticing latency or sporadic packet loss.


Estimated Downtime:
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We will do everything in our power to expedite the maintenance. While this will most likely go un-noticed on your end, there may be up to 5 minutes of latency/downtime during the maintenance window while the IOS is updated.


If you have any questions or concerns, please feel free to submit a support ticket or contact us through our Live Concierge Chat system.


Thank you very much for your attention to this matter.


Regards,

HostDime Network Operations