On Friday Dr. Phil did a show called 911 nightmares. He said Vermont does not require training for 911 call takers. That claim sparked a big response from worried viewers who called the state to complain.
But it turns out Dr. Phil is wrong-- the state has training programs for all 153 call takers. They have to be nationally certified and adhere annually to continuing education requirements.
Read the whole article on Channel 3 News:
http://www.wcax.com/global/story.asp?s=9547900 (http://www.wcax.com/global/story.asp?s=9547900)