Henry Raymond

Fairfax News => Current News & Events => Topic started by: Henry on February 06, 2009, 04:11:02 PM

Title: Fairpoint CEO Admits Problems With Transition
Post by: Henry on February 06, 2009, 04:11:02 PM

The chief executive officer of FairPoint Communications acknowledged Thursday that parts of the transition from Verizon could have been handled better after some customers were unable to access their e-mail for days.

Read more on link below:

http://www.wptz.com/news/18657631/detail.html (http://www.wptz.com/news/18657631/detail.html)

Title: Re: Fairpoint CEO Admits Problems With Transition
Post by: Henry on February 07, 2009, 10:09:46 AM

Of Course, this is not the end - Wait until you get your bill:

"But even with these problems fixed, Johnson said he's expecting a new hurdle. In a few weeks, the first of FairPoint's bills will go out, and he said there will be problems.

Johnson said additional staff has been brought in to deal with those expected problems."